Can RuxHub handle appointment bookings for a clinic?

Yes. RuxHub includes booking workflows that let patients book appointments directly inside a WhatsApp conversation. Bookings are logged in the dashboard and reminders can be sent automatically.

Does RuxHub use the official WhatsApp API?

Yes. RuxHub uses only the official Meta WhatsApp Cloud API — no QR bots, unofficial clients, or scraping.

For Clinics & Medical Practices

WhatsApp Automation
for Clinics

Stop losing appointment requests to slow replies. RuxHub gives your clinic a 24/7 WhatsApp assistant that books patients, sends reminders, and keeps your team organised — all using the official Meta WhatsApp Cloud API.

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Uses the official WhatsApp Cloud API — no QR bots. No credit card required.

Clinic WhatsApp

Hi, do you have any appointments available this week?

Hello! 👋 Yes — we have Tuesday 3pm and Thursday 10am. Which suits you?

Thursday 10am please.

Booked ✅ You'll get a reminder the day before. See you Thursday!

Automated reply — no staff needed

THE CHALLENGE

Common problems clinics face on WhatsApp

Missed appointment requests

Enquiries arrive when staff are busy and get missed — patients book elsewhere.

No-shows without reminders

Without automated reminders, no-show rates increase and slots are wasted.

Repetitive FAQ replies

Staff spend time answering the same questions about hours, fees, and location.

No shared inbox for the team

Multiple staff on the same WhatsApp number causes confusion and duplicate replies.

RUXHUB FOR CLINICS

How RuxHub solves these problems

Appointment Booking Flows

Patients book appointments inside WhatsApp. The system presents available slots, confirms the booking, and logs it in your dashboard — no staff input required.

Automated Reminders

Send appointment reminders automatically before the scheduled time. Reduce no-shows without any manual effort from your team.

24/7 Auto-Replies

Set up keyword auto-replies for FAQs like clinic hours, fees, and location. Patients get instant answers even outside office hours.

Shared Team Inbox

Your entire reception team works from one shared inbox. Assign conversations, add internal notes, and ensure every patient message is followed up.

Patient Lead Capture

New enquiries are automatically captured as leads with name, contact details, and enquiry type — no manual data entry for your team.

Follow-up Campaigns

Send approved broadcast templates to patients who haven't booked in a while. Re-engage your existing contact list with seasonal promotions or health reminders.

HOW IT WORKS

From first message to booked appointment

Patient messages

A patient sends a WhatsApp message asking about an appointment or a service.

Instant auto-reply

RuxHub responds immediately with available slots or answers the FAQ — 24/7.

Patient books

The patient selects a slot inside the conversation and confirms their booking.

Reminder sent

An automated reminder goes out before the appointment to reduce no-shows.

Team manages inbox

Reception staff see all conversations in one shared inbox and handle exceptions.

FAQ

Frequently asked questions — clinics

Yes. RuxHub includes booking workflows that guide patients through selecting a date and time directly inside the WhatsApp conversation. Bookings are logged in your dashboard and automated reminders can be sent before the appointment.

Your clinic's own Meta Business account is billed by Meta for conversation charges. RuxHub subscription fees cover the software platform only. Meta's per-conversation pricing applies based on your message volume and conversation type.

Yes. RuxHub uses only the official Meta WhatsApp Cloud API — no QR bots, browser automation, unofficial clients, or scraping. This keeps your WhatsApp number compliant with Meta's terms of service.

Yes. RuxHub's shared team inbox lets multiple team members work from the same WhatsApp number simultaneously. Conversations can be assigned to specific agents and internal notes keep the team aligned.

Most clinics are up and running within a day. If you need help, our support team is available on WhatsApp and can walk you through connecting your number and setting up your first automation.

Ready to automate your clinic's WhatsApp?

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